Return Policy

Return / Refund policy

 Eligibility for Returns

  • We accept returns within 7 days from the date of purchase.
  • To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process

  • To initiate a return, please contact our customer service team at raytools.india@gmail.com with your order number and details of the item(s) you wish to return.
  • Once your return is approved, you will receive instructions on how to proceed.

Refunds

  • Upon receipt and inspection of the returned item(s), we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

  • If you have any questions regarding our return policy, please contact us at raytools.india@gmail.com or call us on +91 9687919595.
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